About

I am a professional UX researcher, designer, and strategist.

I care about making things work better for people. And I have a deep toolkit of skills and strategies for identifying user needs, priorities, and challenges:

• UX Strategy
  • Project definition: Goals, Scope, Priorities, Audiences
  • Client Consultation
  • Audience Research
  • Persona Development
  • UX process analyis & recommendation
  • Lean/iterative UX methodology
• Information Architecture
  • Content Inventory
  • Card Sorting
  • Taxonomy Development
  • Task Analysis
  • Terminology/Microcopy Testing & Analysis
• User Flow
  • Flow Diagramming
  • Web Analytics
  • Search Analytics
• Prototyping & Design
  • Rapid Whiteboarding/Sketching
  • Low-Fidelity Wireframing
  • High-Fidelity Visual Mockups
  • Interaction & Animation Mockups
  • HTML/CSS Prototyping
  • Style Guides & Design Systems
• User Research
  • Usability Testing: Task Development, Moderation
  • Focus groups
  • One-on-one interviews
  • Surveys
  • Research Analysis & Reporting
• Heuristic Evaluation
  • Usability Best Practices Review
  • Application of Interaction Design Principles
  • Accessibility Audits